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Who speaks for the City of Miami in times of crisis?

Outside Miami City Hall at 3500 Pan American Drive in Coconut Grove, Miami.
Joey Flechas
/
Miami Herald
Outside Miami City Hall at 3500 Pan American Drive in Coconut Grove, Miami.

Just days after Miami City Commissioner Joe Carollo was found liable for violating the First Amendment rights of two local businessmen, and was ordered to pay them $63.5 million in damages, the city turned to a public relations and communications firm to handle the intense media attention aimed at city hall.

That firm 鈥 Wragg & Casas Public Relations 鈥 has kept busy ever since amid a flood of expensive lawsuits, federal investigations and multiplying media questions as numerous scandals unfold behind the walls of .

READ MORE: The City of Miami鈥檚 legal woes continue to mount

The Agreement

Ramon "Ray" Casas, president of Wragg & Casas Strategic Communications
Wragg and Casas
Ramon "Ray" Casas, president of Wragg & Casas Strategic Communications

Wragg & Casas was founded in 1995 by Otis Wragg and Ramon 鈥淩ay鈥 Casas, according to Florida Division of Corporation records. Casas still runs the company today as its president.

The firm specializes in media relations, marketing and 鈥渃risis management.鈥 Over the years, it has worked with numerous municipal clients in Miami-Dade County, including the Town of Miami Lakes, the Village of Pinecrest, the City of West Miami and the now-defunct Miami-Dade Expressway Authority. Nowadays, its government clients only include the City of Miami and the Citizens鈥 Independent Transit Trust, Casas told WLRN.

Casas declined further comment for this story.

As of last June, Wragg and Casas has had an 鈥淓xpert Consulting Agreement鈥 with the City of Miami to the tune of $5,000 per month to provide advice on how to respond to various scandals and crises. The city may also elect to amend the firm鈥檚 payment up to a limit of $125,000 per year, and Wragg and Casas is allowed to bill the city separately for out-of-pocket expenses, according to the consulting agreement.

Under a designated scope of services agreement, Wragg and Casas must: 鈥淯nderstand the media and reputational issues facing the City,鈥 design a media strategy to promote positive stories about the City, and 鈥渃reate a 'setting-the-record straight' structure that will quickly respond to inaccurate reports and posts about the City.鈥

In the past 12 months, Wragg and Casas has had its hands full dealing with Miami鈥檚 reputational issues such as multiple expensive lawsuits against Carollo and tension between newly elected commissioners and the now-former City Attorney Victoria 惭茅苍诲别锄.

Emails

On June 23, 2023, Miami Herald reporter Linda Robertson reached out to City of Miami spokesperson Kenia Fallat with questions regarding home buyers who purchased from Coconut Grove developer Doug Cox, 鈥溾 and felt they were swindled. Robertson relayed that the home buyers were disappointed with Miami Mayor Francis Suarez, who they said was not transparent in this issue because of his dealings with developer Rishi Kapoor, who is under federal investigation.

Fallat responded to Robertson鈥檚 request for comment, but did not mention Mayor Suarez. She then forwarded her response to Casas. He said he would monitor the story and suggested other talking points Fallat might add to show that the City鈥檚 building department was working to protect resident safety.

A man speaks at a news conference.
Wilfredo Lee
/
AP
Miami Mayor Francis Suarez speaks during a news conference June 12, 2023, in Miami.

鈥淚 agree totally with not engaging on the issue that the buyers are disappointed with the mayor,鈥 he added.

On July 5, an attorney for the Miami Herald sent a demand letter to the City Attorney鈥檚 Office after the city did not furnish records of Mayor Suarez鈥檚 to Herald investigative reporter Sarah Blaskey. The newspaper's attorneys wrote that she had routinely requested disclosure forms for other city officials and received them, but slammed city officials for not sending Suarez鈥檚 disclosure in a timely fashion.

鈥淲ith respect to Mayor Suarez鈥檚 latest disclosure, it appears the City is purposefully refusing to disclose. This is a standard disclosure that requires no redaction,鈥 the Herald鈥檚 attorney wrote.

Fallat then forwarded the email chain about the disclosures to Casas with the message: 鈥淔YI.鈥

The following day, the Herald reported that Suarez had in 2022, based on the disclosure records.

As the year went on and the city鈥檚 legal battles continued to mount, Casas received more requests for communications advice from the city.

In late July, when a federal judge sided with voting advocacy groups that sued the City of Miami for racially gerrymandering its district map, numerous reporters鈥 requests for comment went to Casas.

Casas prepared a blanket statement for the city based on a memo from 惭茅苍诲别锄 in response to the judge鈥檚 order. The statement included arguments the city maintained throughout the case, including that the voting advocate plaintiffs were only further racially gerrymandering the city鈥檚 map.

鈥淭he maps accepted by the judge not only do not 鈥渃orrect鈥 the charge of racially gerrymandered maps with three Hispanic districts, one Black district, and one Anglo district, but in fact exacerbate the racial predominance,鈥 Casas鈥 statement read in part.

A Miami commissioner sits at the dais speaking into a microphone
City of Miami
/
via YouTube
Miami Commissioner Joe Carollo led an effort to defer a major settlement in an ongoing racial gerrymandering lawsuit against the City of Miami.

Over the next several months, Casas and the city communicated back and forth about messaging particularly for this lawsuit as more media published or broadcast reports about the case. Casas would also send links to controversial stories to Fallat to discuss possible talking points, including stories from and about the racial gerrymandering lawsuit.

The city recently settled that lawsuit after a federal judge declared the city had in fact racially gerrymandered its district map. The city is appealing the judge鈥檚 findings of fact.

The City Commission had to hold an emergency special meeting on December 11 after it passed an illegal budget based on advice from 惭茅苍诲别锄, and the state threatened to revoke $56 million funding because of the error. Fallat requested Casas be there in person for the meeting.

港澳天下彩emailed the city in January inquiring about the business relationship between the City of Miami and a furniture company belonging to City Manager Art Noriega鈥檚 in-laws. Casas inadvertently responded to 港澳天下彩directly in the email thread, asking if the city was going to provide more details about furniture purchases.

鈥淲ill there be any additional response as to bidding, state contract, etc?鈥 Casas wrote in an email to 港澳天下彩and the City鈥檚 office of communications.

Fallat confirmed to 港澳天下彩this week that the city will renew Wragg & Casas鈥 consulting agreement for another year, starting this June. Several lawsuits against Carollo, and the city as a whole are still pending.

Joshua Ceballos is WLRN's Local Government Accountability Reporter and a member of the investigations team. Reach Joshua Ceballos at jceballos@wlrnnews.org
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